User Experience News

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11. Smiley Survey Template

    Traditional smiley faces have been around for years now as a popular feedback metric. So why stop now? Try using these on your homepage forms to gauge user experience on your website.

    https://marketplace.mopinion.com/survey-templates/smiley-face-feedback-website-ux/

    Tags: smiley survey, web ux, ux, customer experience, user experience, user feedback, user opinions by eringilliam (2019-09-04)

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12. The difference between a User Experience and a full Customer Experience - Mopinion

    The Customer Experience (CX) is the preoccupation for most customer facing organisations. In an age where customer service is the definitive part of many retail offerings, CX is a key ingredient in retaining and growing the customer base.

    https://mopinion.com/the-difference-between-a-user-experience-and-a-full-customer-experience/

    Tags: user-feedback, user-experience, customer experience by eringilliam and 1 other (2017-08-29)

    Comments - Voting 0
13. The top ten online irritations of 2016 - Mopinion

    Almost all of us, as consumers, experience different frustrations and irritations online. The tricky part here is for companies to be able to identify where these pain points are. Mopinion has researched the top ten online irritations of 2016.

    https://mopinion.com/top-ten-online-irritations-2016/

    Tags: user-feedback, user-experience, customer experience by eringilliam (2017-08-28)

    Comments - Voting 0

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